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What time is check-in and check-out?
Check-in is 15:30 and check-out is 11:00.
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Can I use credit card?
Only Paypay can be used inside the facility. Credit cards can be used for mobile ordering.Please use "Mobile Order" to order food and drinks.The following cards can be used. VISA, JCB, American Express, Diner's Club, UC, DC, NICOS, Master Card, Debit Card, AEON
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When does the cancellation fee start?
Cancellation fees vary depending on the number of guests and how many days before the date of use.Detail is
Cancellation PolicyPlease see the page.
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Are there drinks in the refrigerator in the room?
Free drinks are stocked in the refrigerator in your room.The usual set contents are as follows.Mineral water, soft drinks, beer (cans), sours (cans)
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Can I go out late at night?
For security reasons, the front entrance is locked from 23:00 to 6:00.During the above hours, you can unlock the door by holding the QR code key over the QR code reader at the entrance. *Please be sure to bring your smartphone with you when you go out.Required for unlocking.
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Can I self-check in and check out?
You can complete the procedure through the "Mobile Concierge". [Check-in] Go to the travel page of the relevant reservation from "Current Reservations" on My Page, and click "Check-in" under the check-in date and time. *You may not be able to complete the procedure before check-in time. [Check-out] Go to the travel page of the relevant reservation from "My Page" and proceed to "Check-out" under the check-out date and time. *If you are unsure, please ask the staff.
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What is Mobile Concierge?
We provide functions that make your stay more convenient, such as room keys, check-in and check-out procedures, and ordering various services.
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Can pets stay with me?
We do not allow pets to stay at our hotel.Thank you for your understanding.