Accommodation agreement

(Scope of application)

Article XNUMX

Accommodation contracts and related contracts to be concluded between the hotel and the guest shall be subject to the provisions of this agreement, and matters not stipulated in this agreement shall be subject to laws and ordinances or generally established customs. .

2. If our museum agrees to a special agreement within the scope of laws and customs, that special agreement shall take precedence, regardless of the provisions of the preceding paragraph.

(Application for accommodation contract)

Article XNUMX

A person who intends to apply for an accommodation contract with the hotel shall notify the hotel of the following particulars:
(1) Guest name
(2) Accommodation date and estimated time of arrival
(3) Nightly charges (in principle, based on the basic accommodation charges listed in Appended Table XNUMX)
(4) Other matters deemed necessary by this museum.

2. If a guest requests to continue staying beyond the accommodation date specified in item 2 of the preceding paragraph during their stay, the hotel will treat the request as having been applied for a new accommodation contract at the time the request is made. .

(Establishment of accommodation contract, etc.)

Article XNUMX

The accommodation contract shall be concluded when the hotel accepts the application set forth in the preceding article.However, this does not apply if the museum proves that it has not given consent.

2. When an accommodation contract is concluded pursuant to the provisions of the preceding paragraph, the application fee specified by the hotel, which is limited to the basic accommodation fee for the period of stay (or XNUMX days if it exceeds XNUMX days), must be paid by the date specified by the hotel. I'll enjoy having this.

3. The application fee shall first be applied to the final accommodation fee payable by the guest, and in the event that the provisions of Articles 6 and 1 apply, the application fee shall be applied to the cancellation fee and then to the compensation. If there is any remaining amount, it will be returned at the time of payment according to the provisions of Article 8.

4. If the application fee set forth in Paragraph XNUMX is not paid by the date specified by the Hotel pursuant to the provisions of the same paragraph, the Accommodation Contract shall become invalid.However, this will only apply if the hotel notifies the guest of this when specifying the due date for payment of the application fee.

(Special agreement that does not require payment of application fee)

Article XNUMX

Notwithstanding the provisions of Paragraph 2 of the preceding article, the Ryokan may accept special agreements that do not require payment of the application fee set forth in the same paragraph after the conclusion of the contract.

2. When accepting an application for an accommodation contract, if the hotel does not request the payment of the application fee set forth in Paragraph 2 of the preceding article or does not specify the payment date for the application deposit, the hotel shall be deemed to have accepted the special agreement set forth in the preceding paragraph. I will handle it.

(Guest's right to cancel contract)

Article XNUMX

The guest may cancel the accommodation contract by notifying the hotel.

2. If the guest cancels all or part of the accommodation contract due to reasons attributable to the guest (in accordance with the provisions of Article 3, Paragraph 2), the hotel shall specify the payment date of the application fee and request payment. (excluding cases where the Guest cancels the Accommodation Contract before the payment is made), the Guest will be charged a penalty as listed in Attached Table 2.However, if our hotel accepts a special agreement under Article XNUMX, Paragraph XNUMX, in accepting the special agreement, our hotel will notify the guest of the obligation to pay a penalty if the guest cancels the accommodation contract. Only occasionally.

3. If the guest does not arrive by 20:00 p.m. on the day of the stay (if the expected time of arrival is specified in advance, 2 hours after that time) without contacting the hotel, the guest will not arrive. may treat the accommodation contract as having been canceled by the guest.

(Our facility's right to cancel the contract)

Article XNUMX

The hotel may cancel the accommodation contract in the following cases.

(1) When the Guest is deemed to be at risk of committing, or has committed, an act that violates the provisions of laws and regulations, public order, or good morals regarding accommodation.
(2) When the Guest is deemed to fall under any of the following A to C:

B. Organized crime groups, members of organized crime groups, quasi-members of organized crime groups, persons associated with organized crime groups, and other anti-social forces.
B. When an organized crime group or a member of an organized crime group is a corporation or other organization whose business activities are controlled;
C. A corporation that has one of its officers who is a member of an organized crime group.

(3) When a guest engages in behavior that causes significant inconvenience to other guests.
(4) When the guest is clearly recognized as having a contagious disease.
(5) When violent demands are made regarding accommodation or a burden that exceeds a reasonable range is demanded.
(6) When accommodation is not possible due to reasons caused by force majeure such as natural disasters.
(7) When the Guest is likely to cause a significant nuisance to other Guests due to drunkenness, etc.When the guest engages in behavior that significantly annoys other guests. (When falling under the provisions of Article 10 of the Hyogo Prefecture Hotel Business Act Enforcement Ordinance)
(8) When smoking while sleeping in the bedroom, tampering with firefighting equipment, etc., or disobeying other prohibited matters (limited to those necessary for fire prevention) set forth by the hotel's rules of use.

2. When the hotel cancels the accommodation contract based on the provisions of the preceding paragraph, the guest will not be charged for accommodation services, etc. that have not yet been provided.

(Registration of accommodation)

Article XNUMX

The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.

(1) Name, age, gender, address and occupation of the guest
(2) For foreigners, nationality, passport number, place of entry, and date of entry.
(3) Departure date and scheduled departure time
(4) Other matters deemed necessary by this museum.

2. If the Guest intends to pay the charges set forth in Article 12 using a method that can be substituted for currency, such as a traveler's check, accommodation voucher, or credit card, the Guest must present these in advance at the time of registration as set forth in the preceding paragraph.

(room usage time)

Article XNUMX

Guests may use guest rooms at the hotel from XNUMX:XNUMX pm to XNUMX:XNUMX the next morning.However, if you stay for consecutive nights, you can use it all day except on the day of arrival and the day of departure.

2. Notwithstanding the provisions of the preceding paragraph, the hotel may allow guests to use the guest rooms outside of the hours stipulated in the same paragraph.In this case, the following additional charges will be charged.

(1) For up to XNUMX extra hours, XNUMX/XNUMX of the room charge (or XNUMX% of the room charge equivalent)
(2) XNUMX/XNUMX of the room charge (or XNUMX% of the room charge equivalent) for up to XNUMX hours
(3) For over XNUMX hours or more, the full amount of the room charge (or XNUMX% of the equivalent amount of the room charge) will be charged.

3. The amount equivalent to the room charge in the preceding paragraph shall be XNUMX% of the basic accommodation charge.

(Rules for compliance with usage rules)

Article XNUMX

Guests must abide by the rules of use established by the Hotel and posted within the Hotel.

(business hours)

Article XNUMX

The business hours of the hotel's main facilities listed below are provided in the service directory, etc.

(1) Front desk etc.
(2) Eating and drinking, etc.
(3) Ancillary services

2. The hours listed in the preceding paragraph may be changed temporarily if necessary.In that case, we will notify you by an appropriate method.

(Payment of fees)

Article XNUMX

The details of the accommodation charges, etc. to be paid by the Guest are as listed in Attached Table XNUMX.

2.Payment of the accommodation charges, etc. in the preceding paragraph shall be made in currency or by alternative methods approved by the Hotel, such as traveler's checks, accommodation coupons, credit cards, etc., at the front desk upon the guest's departure or upon request by the Hotel. I'll enjoy having this.

3. Even if the guest voluntarily chooses not to stay after the hotel has provided a guest room to the guest and the guest is able to use the room, the accommodation fee will still be charged.

(Responsibility of this museum)

Article XNUMX

If the hotel inflicts damage on the guest due to the performance or nonperformance of the accommodation contract and related contracts, the hotel will compensate the guest for the damage.However, this does not apply if the damage is not due to reasons attributable to the hotel.

2. Our hotel has inn liability insurance to deal with the unlikely event of a fire.

(Handling when the contracted room cannot be provided)

Article XNUMX

If the hotel is unable to provide the guest with the guest's contracted room, the hotel will, with the guest's consent, arrange for other accommodations with the same conditions as possible.

2. Notwithstanding the provisions of the preceding paragraph, if the hotel is unable to arrange other accommodations, the hotel will pay the guest a compensation fee equivalent to the cancellation fee, and the compensation fee will be applied to the amount of damages.However, if there is no reason attributable to the hotel for the inability to provide a guest room, no compensation fee will be paid.

(Handling of deposited items, etc.)

Article XNUMX

In the event that any damage, such as loss or breakage, occurs to items left at the front desk by the guest, the hotel will compensate for the damage, unless the damage is caused by force majeure.However, if the hotel requests a declaration of the type and value of the damage and the guest fails to do so, the hotel will compensate for the damage up to XNUMX yen.

2. The maximum value that can be kept at the front desk is XNUMX yen.

3. In the event that an item brought into the hotel by a guest but not left at the front desk is lost, damaged, or otherwise caused by the hotel's intention or negligence, the hotel will take responsibility for the damage. We will compensate for the damage.However, for items for which the type and value have not been disclosed in advance by the guest, the hotel will compensate for damages up to XNUMX yen, unless there is intentional or gross negligence on the part of the hotel.

(Storage of guest's baggage or personal effects)

Article XNUMX

If the guest's baggage arrives at the hotel prior to their stay, the hotel will take responsibility for storing the baggage and hand it over to the guest when checking in at the front desk, only if the hotel receives approval prior to the guest's arrival.

2. If the guest's baggage or personal effects are left behind at the hotel after the guest has checked out, and the owner is identified, the hotel will contact the owner and provide instructions. I shall ask for it.However, if there is no instruction from the owner or if the owner cannot be identified, the item will be kept for XNUMX days including the date of discovery and then destroyed.

3. In the case of the preceding two paragraphs, the responsibility of the Hotel for the storage of the guest's baggage or personal effects shall be in accordance with the provisions of Paragraph XNUMX of the preceding article in the case of Paragraph XNUMX, and in the case of the preceding paragraph. The provisions of paragraph XNUMX shall apply.

(Parking Responsibility)

Article XNUMX

When a guest uses the hotel's parking lot, regardless of whether the vehicle key is entrusted to the hotel, the hotel only lends the space and is not responsible for the management of the vehicle.However, in the event that damage is caused intentionally or negligently on the part of the Hotel in managing the parking lot, the Hotel shall be responsible for compensation.

(Guest's Responsibility)

Article XNUMX

If the hotel suffers damage due to the guest's intention or negligence, the guest will be required to compensate the hotel for the damage.

Attached Table XNUMX Breakdown of accommodation charges, etc. (Related to Article XNUMX, Paragraph XNUMX and Article XNUMX, Paragraph XNUMX)

Remarks 1 Basic accommodation charges are based on the price list presented.
2 Child rates apply to elementary school students and younger.
10 to 12 years old: XNUMX% of adult price
6 to 9 years old: XNUMX% of adult price
3 to 5 years old: XNUMX% of adult price
0 to 2 years old: (Infants for whom bedding and meals are not provided) XNUMX% of the adult price will be charged.

Attached Table XNUMX Penalty (Article XNUMX, Paragraph XNUMX)

Cancellation date

cancellation charge

When you didn't tell about the cancellation on the day

100%

When you contact about the cancellation the day before

100%

2 days before your tour

80%

3 days before your tour

80%

4 days before your tour

50%

21 days ago ~ 5 days ago

10%

*Please contact us separately regarding the cancellation policy for group reservations.